Frequently Asked Questions

Can I get next day delivery?

Unfortunately we are no longer offering next day delivery. Check our our delivery page for more information.

How do I engrave a watch?

Type your engraving into the box if applicable on the product page.

Do you offer tracking?

We provide confirmation of delivery once attempted.

Can I engrave the box?

Yes, just let us know what you would like engraved and we shall do the rest.

What warranty is available?

We supply all watches with 1 year warranty as standard for more information please see our warranty page.

Can I return my order?

If you have changed your mind, you can return any watch for a full refund (including engraved watches). We do not accept returns for other personalised wooden gifts.

If we haven't answered your question send us a quick chat message or email us: sales@thewoodlook.co.uk